Before filing a ticket, please review theseimportant announcements about what kinds of updates can and can’t be made to our .org websites at this time, changes to provider-related information on our .org websites, and more.
What to do: 1. Fill in the fields below and submit your request. 2. If you want to add information to the page, complete the Provider Bio Questionnaire and submit it following the instructions in the document. You may also attach a document or paste text into the fields below.
{"xsrfToken":"5f2aaf2b9a16952c845602f14e2f9128e37c1eaa_lout","branding":{"id":"3","key":"uwcr","name":"Website Requests","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bed1cd39-ad00-4933-94fb-5d2b02c51f6f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZGZjNTllNy1jM2RiLTQ0ZGMtODUzMi05YmQ1M2FiZmRiOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJlZDFjZDM5LWFkMDAtNDkzMy05NGZiLTVkMmIwMmM1MWY2ZiI6WyJyZWFkIl19LCJleHAiOjE3NTA3OTQxODIsIm5iZiI6MTc1MDc5MzU4Mn0.8QIkfySoAALseJu4fyLPGtRwmVzLzjglko2SKl-F1Us&client=ddfc59e7-c3db-44dc-8532-9bd53abfdb8d&mode=fit","logoId":"bed1cd39-ad00-4933-94fb-5d2b02c51f6f","isLogoAvailable":true,"helpCenterTitle":"Welcome to the UCSF Health Marketing Portal","sharedPortalName":"UCSF Health Marketing Portal","userInitialAnnouncementHeader":"What do you need help with?","userInitialAnnouncementMessageWiki":"<p>Our editors and content strategists will work with you on your request and reach out to you with follow-up questions. 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Other UCSF-related websites are not handled by the UCSF Health digital content team.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"78","name":"Add new clinic","descriptionHtml":"<p><b>What to do:</b><br class=\"atl-forced-newline\">1. Download either the <a href=\"https://ucsf.box.com/s/6dag240i5fjf4cmu9g10inbxnj0zhd6m\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b>UCSF Health new clinic questionnaire</b></a> (adult) or the <a href=\"https://ucsf.box.com/s/c2xggwvs6brr2tm157nktorhljif27dc\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b>UCSF BCH new clinic questionnaire</b></a> (pediatric).<br class=\"atl-forced-newline\">2. Fill in the fields below and hit “Save.”<br class=\"atl-forced-newline\">3. Submit your completed questionnaire via email following the instructions in the document.</p>","callToAction":"Add new clinic","introHtml":"<p>Request that a new clinic be added to the website.</p>","icon":10845,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10845","groups":[9],"key":""},{"id":"73","name":"Add provider","descriptionHtml":"<p><b>What to do:</b><br class=\"atl-forced-newline\">1. <a href=\"https://ucsf.app.box.com/s/0el1sif5oc12z0bi3zx8m9uwkqyndqso\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b>See who is eligible</b></a> to have a provider page on ucsfhealth.org or ucsfbenioffchildrens.org.<br class=\"atl-forced-newline\">2. Fill in the fields below and submit your request.<br class=\"atl-forced-newline\">3. Complete the <a href=\"https://ucsf.app.box.com/s/0rrm9lce2pibqd9kcg96ejxgny1g6jvx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b>Provider Bio Questionnaire</b></a> and submit it following the instructions in the document.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Examples:</b><br class=\"atl-forced-newline\"> • <a href=\"https://www.ucsfhealth.org/providers/dr-emilio-quezada\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b>UCSF Health provider page</b></a><br class=\"atl-forced-newline\">• <a href=\"https://kids.ucsfbenioffchildrens.org/providers/dr-neeru-kaushik\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b>BCH provider page</b></a></p>","callToAction":"Add provider","introHtml":"<p>Request a provider be added to the site.</p>","icon":10834,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10834","groups":[8],"key":""},{"id":"80","name":"All other requests","descriptionHtml":"","callToAction":"All other requests","introHtml":"","icon":10847,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10847","groups":[11],"key":""},{"id":"79","name":"Remove clinic","descriptionHtml":"","callToAction":"Remove clinic","introHtml":"<p>Request that a clinic page be removed from the website.</p>","icon":10846,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10846","groups":[9],"key":""},{"id":"74","name":"Remove provider","descriptionHtml":"","callToAction":"Remove provider","introHtml":"<p>Request to remove provider from page or site.</p>","icon":10835,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10835","groups":[8],"key":""},{"id":"77","name":"Update clinic page","descriptionHtml":"","callToAction":"Update clinic page","introHtml":"<p>Request that an existing clinic's page be updated.</p>","icon":10841,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10841","groups":[9],"key":""},{"id":"76","name":"Update provider","descriptionHtml":"<p><b>What to do:</b><br class=\"atl-forced-newline\"> 1. Fill in the fields below and submit your request.<br class=\"atl-forced-newline\">2. If you want to add information to the page, complete the <a href=\"https://ucsf.app.box.com/s/0rrm9lce2pibqd9kcg96ejxgny1g6jvx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b>Provider Bio Questionnaire</b></a> and submit it following the instructions in the document. You may also attach a document or paste text into the fields below.<br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>Examples:</b><br class=\"atl-forced-newline\"> • <a href=\"https://www.ucsfhealth.org/providers/dr-emilio-quezada\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b>UCSF Health provider page</b></a><br class=\"atl-forced-newline\">• <a href=\"https://kids.ucsfbenioffchildrens.org/providers/dr-neeru-kaushik\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b>BCH provider page</b></a></p>","callToAction":"Update provider","introHtml":"<p>Request updates to an existing provider’s bio.</p>","icon":10840,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10840","groups":[8],"key":""},{"id":"75","name":"Add bio to provider page","descriptionHtml":"<p>Please download our <a href=\"https://ucsf.box.com/s/0rrm9lce2pibqd9kcg96ejxgny1g6jvx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b>Provider Bio questionnaire</b></a> before submitting your request. <br class=\"atl-forced-newline\">We’ll ask for the completed document via email within the next week or so. Thank you!</p>","callToAction":"Add bio to provider page","introHtml":"<p>Request our questionnaire for submitting biographical info.</p>","icon":10833,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10833","groups":[],"key":""},{"id":"34","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10766,"iconUrl":"https://ucsfhealthweb.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10766","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"Provider"},{"id":9,"name":"Clinic"},{"id":11,"name":"Other"}],"orderMapping":{"8":[73,76,74],"9":[77,78,79],"11":[80]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d09860b2-959d-347d-89fc-dd46c683fe68","appLinkName":"System Confluence","appLinkUrl":"https://ucsfhealthweb.atlassian.net/wiki","spaceKey":"UWCR","spaceName":"UCSF Website Change Requests","spaceUrl":"https://ucsfhealthweb.atlassian.net/wiki/spaces/UWCR","isServer":false},"labels":[],"projectKey":"UWCR","serviceDeskId":3,"kbLinkDomainURLs":["https://ucsfhealthweb.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"UWCR","userLanguageHeader":"Notice","userLanguageMessageWiki":"<p>Before filing a ticket, <b>please review these</b> <a href=\"https://www.ucsfhealth.org/marketing-portal-announcements\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">important announcements</a> about what kinds of updates can and can’t be made to our .org websites at this time, changes to provider-related information on our .org websites, and more.</p>","defaultLanguageHeader":"Notice","defaultLanguageMessage":"Before filing a ticket, *please review these* [important announcements| https://www.ucsfhealth.org/marketing-portal-announcements] about what kinds of updates can and can’t be made to our .org websites at this time, changes to provider-related information on our .org websites, and more.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZGZjNTllNy1jM2RiLTQ0ZGMtODUzMi05YmQ1M2FiZmRiOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIyMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA3OTQ3ODIsIm5iZiI6MTc1MDc5MzU4Mn0.0DypCCwTEtqCwDkzOZqE2-rFwQBEImi3jiK45fDj_RY","targetCollection":"upload-project-10220","endpointUrl":"https://api.media.atlassian.com","clientId":"ddfc59e7-c3db-44dc-8532-9bd53abfdb8d","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":76,"projectId":10220,"issueType":{"id":"10369","name":"Update provider bio"},"form":{"name":"Update provider","descriptionHtml":"<p><b>What to do:</b><br class=\"atl-forced-newline\" /> 1. 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If you want to add information to the page, complete the <a href=\"https://ucsf.app.box.com/s/0rrm9lce2pibqd9kcg96ejxgny1g6jvx\" class=\"external-link\" rel=\"nofollow noreferrer\"><b>Provider Bio Questionnaire</b></a> and submit it following the instructions in the document. 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